Yelp can now call on your behalf to check wait times at a restaurant
Yelp is embedding numerous new AI features into its app that can do everything from call to check on restaurant wait times to create personalized recommendations that remember your preferences.
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Yelp has launched a new feature called Check for Me that uses an AI voice agent to call restaurants on behalf of users to check wait times. Users enter their party size and phone number on a restaurant's page in the app, and the AI agent calls the restaurant and texts back the results. This feature follows a recent trend of personal assistant apps enabling voice calls for customer support and appointments. The development also highlights an emerging consideration: when AI agents interact with restaurant AI agents, communication breakdowns could occur.
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