Univé builds an AI-ready workforce
See how Univé built an AI-ready workforce with ChatGPT Enterprise by combining leadership, responsible governance, and employee-led innovation to transform work at scale.
Get smart on it
A large Dutch insurance cooperative adopted ChatGPT Enterprise across its workforce as part of a major organizational transformation to build AI capability among employees rather than simply deploying new technology. The company structured adoption around three principles: leadership that redirected managers toward enabling innovation, governance frameworks built in from day one to create trust and accountability, and employee empowerment to experiment with AI tools and create custom solutions for their own work. The approach achieved high adoption rates and produced measurable efficiency gains, such as reducing pet insurance claims preparation from hours to minutes while keeping trained professionals accountable for final decisions.
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