Essay explores how AI might reshape firms
OpenAI: The future of the firm
How AI might enter the org chart—beneath, beside, and between us.
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This essay explores how artificial intelligence might reorganize workplace hierarchies as it becomes more capable. The authors, who are young managers at OpenAI, present three scenarios: AI labor working beneath employees who all gain managerial roles, AI joining organizations as colleagues alongside humans, or AI working between layers of human workers to coordinate and monitor tasks. The question matters because how firms adopt AI will affect whether workers face layoffs, gain more autonomy, experience changes in company size, and see shifts in pay inequality. The authors focus on the transition period where AI handles some but not all tasks, arguing that existing employees familiar with their work may be best positioned to adopt these technologies first, allowing companies to evolve gradually rather than undergo complete restructuring.
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