Only 13 percent of companies see AI returns
The Decoder: Only 13 percent of companies see real returns from AI, Gartner survey finds
Only 13 percent of companies are getting real business value from their AI investments, according to a Gartner survey of 2,002 CIOs. At the same time, 51 percent expect AI to actually increase their operating costs. Yet 75 percent of CEOs plan to keep raising their technology budgets. So far, strategic conviction is beating measurable results. The article Only 13 percent of companies see real returns from AI, Gartner survey finds appeared first on The Decoder.
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A Gartner survey of technology leaders found that only 13 percent of companies report major or transformative returns from their AI investments, despite widespread spending on the technology. The disconnect between AI spending and business results is significant: 58 percent of leaders are tasked with using AI to cut costs, yet 51 percent expect AI to actually increase their operating expenses. The gap reflects what analysts describe as a mismatch between vendors' focus on innovation and companies' need for measurable business outcomes, though some leaders argue it remains too early to judge AI's economic impact.
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