Improving health intelligence in ChatGPT

OpenAI has improved ChatGPT's ability to provide health information through advances in its models and physician-led evaluation methods. More than 230 million people weekly use ChatGPT for health questions, making this improvement significant in scope. The newer version demonstrates better performance at recognizing when urgent care is needed, explaining uncertainty, and providing clearer guidance, with physicians rating its responses as superior to both older model versions and physician-written responses on comparable health scenarios. The improvements were measured through health-specific evaluations and production traffic monitoring, which showed a 71 percent reduction in responses with factuality issues over two months.