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  4. AT&T builds AI intake system with OpenAI
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Agents & Products

AT&T builds AI intake system with OpenAI

OpenAI: How AT&T is rethinking in-house legal work with OpenAI

AT&T is working with OpenAI to make legal knowledge easier to access. Learn how its LegalEdge team is rethinking intake and scaling legal judgment.

Get smart on it

A major technology company is partnering with OpenAI to redesign how its in-house legal department operates. The legal department plans to build an intake system that uses natural language processing to classify incoming requests, connect them with relevant past work and precedent, and provide lawyers with historical context and recommended next steps. This matters because it aims to reduce the time lawyers spend gathering information so they can focus on applying their expertise to more of the business's needs, while keeping decision-making authority with the lawyers themselves. The initiative builds on the company's existing team of attorneys, legal professionals, technologists, and project managers who focus on applying AI to legal matters.

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