
Basis, Clay, and Exa Labs use AI agents to improve onboarding, account management, and developer integrations. See what enterprise leaders can apply.
AI-native companies are building agents that handle substantial work tasks rather than just assisting humans, with leading firms now generating significantly more output tokens per user than typical firms. Three startups have demonstrated how to turn workflows into repeatable operations: one reduced employee onboarding time by automating a teachable process, another created persistent agent workspaces to consolidate scattered deal information and prioritize sales actions, and a third built agents to monitor integration opportunities, test implementations, and prepare updates while keeping humans in control of key decisions. The pattern across these examples involves taking proven processes, giving agents the right context and tools, building in review points and tests, and using results to continuously refine the workflow.

While restaurant owners might look to generative AI as a shortcut to sprucing up their menu, customers can viscerally sense that something is wrong with the food.
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ChatGPT, Claude, and Grok all suffered outages at nearly the exact same time for reasons that remain murky.

Most teams building a shopping assistant or agent rebuild the same scaffolding: an agent loop, a tool layer over the catalog, an approval gate, and an eval suite. Anthropic has now released that scaffolding as code. This week, they published anthropics/commerce-agents, a reference blueprint containing a shopping agent and a merchant agent, along with four runnable verticals: retail, travel, telecom and entertainment. It ships alongside two write-ups: a product announcement and an engineering de
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