Google Maps adds agentic features, including food ordering and hotel bookings
The launch of these new features reflects Google’s ambitions to transform Google Maps from a navigation tool into an assistant that's capable of helping users complete real-world tasks.
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Google Maps is adding "agentic" features to its "Ask Maps" tool, which means the AI can now complete real-world tasks like ordering food, booking hotels, and finding event tickets on behalf of users. The tool will also gain "Personal Intelligence," allowing it to personalize responses by drawing on information from a user's Gmail and Google Calendar to answer questions about upcoming flights, dinner reservations, and hotel recommendations. Google is transforming Google Maps from primarily a navigation tool into an assistant capable of helping users complete transactions and plan trips. The new agentic food ordering and hotel booking features are rolling out to users in the U.S., while Personal Intelligence and other features are rolling out to all markets where Ask Maps is available.
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