Owners mourn spoiled food after firmware update bricks Samsung smart fridges
Some Samsung smart fridges stopped working on Tuesday due to a firmware update. Korean outlets were the first to report the problems, which affect Samsung’s Bespoke AI line of fridges. Star News Korea, per a Google-provided translation, said that most of the affected devices were four-door fridges from 2024 or later. Affected fridges “suddenly lost power and stopped functioning immediately after” trying to issue a firmware update through SmartThings, Samsung’s smart home platform, per Star News
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A firmware update for Samsung's smart refrigerators caused many units to suddenly stop working, leaving owners unable to refrigerate food. The problem affected primarily four-door models from 2024 or later in Korea, with devices losing power after the update and displaying an error message. The issue was particularly disruptive because it occurred during a major Korean holiday centered on food, causing spoiled food and complaints that repair services were unavailable until the following month. Samsung stopped issuing the update and stated it was taking emergency measures to fix affected units.
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