The RealReal updates defenses against AI shoppers
The Verge: The RealReal won’t let AI agents hog designer clothing
The RealReal, a secondhand luxury fashion consignment retailer, said it's updating its bot defense system, effectively making it harder for AI agents to shop on its site. The change comes days after The Verge reported that an AI agent could be used to take advantage of The RealReal's item reserve system. On the retailer's website, an item goes "on hold" and is unavailable for other customers to buy for 20 minutes once it's placed in a user's shopping cart. Using Meta's Muse, Th
Get smart on it
A secondhand luxury fashion retailer has updated its bot defense system to prevent AI agents from exploiting its item reserve feature. The Verge previously reported that an AI agent could continuously re-add items to a shopping cart after the standard 20-minute hold expired, effectively blocking other shoppers from purchasing products for extended periods. Technology companies are promoting AI agents as shopping assistants for consumers, but when agents shop instead of humans, it can disrupt how websites operate and their business models. Retailers are now working to restrict AI agents' access to their platforms as the use cases for agent-based shopping become more common.
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